Uphold publishes current incident details on its status page when external outages (for example, third-party infrastructure problems) affect SMS login codes or other sign-in flows. If you experience delayed SMS codes, check the status page first for confirmations of ongoing incidents. :contentReference[oaicite:4]{index=4}
Uphold provides self-service guidance for recovering access and resetting authenticator-based 2FA; follow those documented steps (recover by email or support ticket where required) for the safest path to regain access. :contentReference[oaicite:5]{index=5}
Uphold’s help articles also show when account information procedures are updated (for example, updates to profile or contact verification workflows). For the latest procedural updates, consult the support article list. :contentReference[oaicite:6]{index=6}
Official resources: Uphold Help Center and Uphold Status (links visible on the official domains). If you need to act, always use the official site/app and avoid links in unsolicited messages.